Hanan M. Isaacs, P.C. represented a discharged employee who sought unemployment benefits. The employer claimed that our client had resigned from employment, when the employer hung up the phone without telling our client what her status was. The Hearing Examiner accepted the employer’s word and disallowed benefits. On appeal, we were able to show that the employer had not documented its decision and the phonecall had ended ambiguously. On these facts, the Appeals Tribunal reversed and reinstated the employee’s full unemployment benefits.